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FAQ

Order Process:
  • 1- How to order?
  • 2- Can I change my shipping address after submit my order?
  • 3- What is the return policy?
  • 4- Are you teasting on animals?
  • 5- what is the expiration policy for use for 12m after open?
  • 6- How to check my order confirmation number?
  • 7- How long will take to receive my order?
  • 8- What are insurance plans options?
  • 9- What is the minimum order quantity?
  • 10- When I get my postage and shipment tracking information?
Wholseale and additional charges:
  • 1- Do you do wholesale?
  • 2- How to contact to make wholesale deal?
  • 3- What are the terms and conditions for wholesale?
  • 4- What is the wholesale quantity?
  • 5- How much is the shipping for wholesale?
  • 6- How about the VAT and import duties?
  • 7- How long is the delivery period?
  • 8- What are the payments terms and conditions?
  • 9- When do I get the invoiced?

 


 

1- Do you do wholesale?
Yes, we are looking for a reputable, quality company/retailer/investor, to be a trusted distributor for this exciting new high grade product range.
 
2- How to contact to make wholesale deal?
Please email us: sales@amrdor.com Or Call: +447436631793
 
3- What are the terms and conditions for wholesale?
Please contact us at sales@amrdor.com for full details.
 
4- What is the wholesale quantity?
The minimum order size is 70 pieces per shipment, this can be made up of any combination of the 7 different products. Each product comes in 30ml/50ml bottles size. There is no maximum order.
For very large orders (big bulk) discounts are available. Details discussed when placing the orders.
 
5- How much is the shipping for wholesale?
Depending on how big your order is. We have different shipping prices for every box size for each bulk orders.

6- How about the VAT and import duties?
You will have to pay for import duties and VAT once the goods/package reach your area. It goes directly to customs office in your country for declaration (applies only for orders outside EU).
 
7- How long is the delivery period?
Delivery period normally takes 7-10 days depending on the customs declaration upon arrival in your home country.
 
8- What are the payments terms and conditions?
For each order a 50% deposit (down payment) of cleared money funds is required through bank transfered. Once the 50% is with us we will make your order ready (please note that all our products are freshly handmade to order-therefore we need at least 14-21 and could take up to 30 days to prepare your orders, depending on how big your orders are. Then the remaining 50% must be paid before shipping your orders through bankers draft/full cleared bank transfer. Then your goods will be ship to you.
 
9- When do I get the invoice?
You'll receive your invoice as soon as you pay your orders in full and orders ship to you.